Shipping & Delivery

 

Last Updated: January 01, 2025

Effective From: January 01, 2025


SHIPPING AND DELIVERY POLICY OF CRUA OUTDOORS®



All shipping fees are based on live rates direct from our courier. We aim to fulfil delivery within 4 days of the order. Your order will be delivered by courier and will generally require a signature on arrival for larger orders (over $500). If no one is available to sign for the delivery, a card will be left with instructions on how to proceed. For more remote locations, please allow a little longer for delivery.

Orders ship Monday - Friday excluding any federal holidays.



USA Holidays

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

Unless where otherwise specified or clearly recognizable, all content available on this Application is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on this Application infringes no applicable legal provisions or third-party rights.However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.


Tracking Your Order

When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details and your tracking number, which you can track via the couriers website (DHL, UPS, USPS, GLS).

Countries we ship to:

USA, Canada, UK, EU Countries, Switzerland, Norway 

Duties and Taxes:

For Countries outside the USA and Canada, duties and taxes will be calculated at checkout and Crua will pre pay these when shipping. If a courier charges you extra on delivery please reach out to us at info@cruaoutdoors.com and we will resolve this issue for you. 




If you have any questions or issues regarding the shipping, delivery or tracking of your CRUA tent, please feel free to contact us. CONTACT US