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SHIPPING AND DELIVERY

COVID-19 Update

The ongoing COVID-19 Pandemic has presented us with previously unimaginable challenges over the course of the last few weeks.

We want to be very clear that we are taking every action possible to ensure continuity of service during this testing time.

Our incredible Staff Members are working around the clock to pick, pack & ship every order as fast as possible. However, due to the unprecedented circumstances, small delays may occur so please allow a little extra time for your delivery.

The Health & Safety of our Staff & Customers remains our number one priority. In light of this, we have enforced strict protocols, as outlined by the Health & Service Executive, in our fulfillment center to negate the risks associated with COVID-19.

We aim to fulfill delivery within 7 days of the order. We offer free delivery in the lower 48 of the USA and EU and a full Crua 30-day money back guarantee.*

Your order will be delivered by courier and will require a signature on arrival. If no one is available to sign for the delivery, a card will be left with instructions on how to proceed. For more remote locations, please allow a little longer for delivery.

Live Tough. Sleep Easy

*Terms & conditions apply.  Free shipping does not apply to Alaska or Hawaii.

All orders ship from either our US or Ireland locations. Orders ship Monday - Friday excluding any federal holidays.

USA Holidays

New Year’s Day
Martin Luther King Jr. Day
President’s Day
Memorial Day
4th of July
Labor Day
Thanksgiving
Christmas

Ireland Holidays

New Year’s Day
St. Patrick’s Day
Easter
May Day
June Bank Holiday
August Bank Holiday
October Bank Holiday
Christmas
St. Stephen’s Day

TRACKING YOUR ORDER

When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details and your tracking number, which you can track via UPS.

If you have any questions or issues regarding the shipping, delivery or tracking of your Crua tent, please feel free to contact us.

Clan Series
Clan Series

Our families and friends weave through our lives. They are the glue of happiness. Our Clan series is made to do the same. Add your favourite family unit to the clan to extend this tent into a mini home. Build em, break em down - but mostly, Build Your Own.
Shop the Clan Series

Mór Series
Mór Series

The Worlds toughest tents. There is only one way to find out ....
Get Mór

Hammock Tents
Hammock Tents

The friend that keeps on giving. You never get out of a hammock feeling angry. Just like whistling, try to whistle when you're angry, impossible. Hammock while you work.
Shop Hammock Tents

All Tents
All Tents

Here is our ever expanding group of tents. Sound proof, light proof, climate proof.. Need more proof? Check them out now.

Shop Tents

Customer Service

OUR CONTACTS:

Mon-Fri:
9:00am - 6:00pm EST

EU Office:
+353 (0) 66 401 3140

North American Office:
1-518-354-3987

Australian Office:
+61 040-380-CRUA

info@cruaoutdoors.com

Unit 18,
Tom Crean Innovation Centre,
Kerry Technology Park,
Dromthacker,
Tralee,
V92 W281,
Co. Kerry,
Republic of Ireland

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express, PayPal, Klarna, Splitit

RETUN POLICY:

You can return any item purchased within 30 days of the delivery date. Note: Terms and Conditions apply. Please see Returns page for more info.

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