Worldwide Shipping, FREE Shipping (USA and EU)
FREE Shipping (USA and EU)
Orders placed on www.cruaoutdoors.com are despatched from our warehouse in Saranac Lake, NY and will be delivered FREE to the following states:
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
Your order will be delivered by courier and will require a signature on arrival. If no one is available to sign for the delivery, a card will be left with instructions on how to proceed.
We do not deliver to postal boxes. For more remote locations, please allow a little longer for delivery.
Before we can dispatch your order we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been authorized.
BUSINESS DAYS & HOLIDAYS
All orders ship Monday – Friday, excluding federal holidays within the United States. For Standard UPS Ground shipping: orders must be placed by 4.30 pm Eastern Standard Time (EST) to be processed on the same business day otherwise it will be processed the next day.
Packages do not ship from our distribution center on the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- 4th of July
- Labor Day
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details and your tracking number, which you can track via UPS. You may also call our Sales And Operations Manager – Derrek Russell to track your order 914-772-2843.
Please call our Sales And Operations Manager – Derrek Russell on 914-772-2843. Monday to Friday, between 9am and 6pm EST. Outside of these hours, please leave a message and we will return your call the next working day. Alternatively, you can email us. Please note emails will also be answered within the working hours above.
For information on exchanges and returns, please click here.